Shaanxi Electric Communication Technology Co., Ltd. as the domestic excellent domestic integrated wiring product system development, production, and in particular focus on the different regions of the user's needs and long-term planning. With independent intellectual property rights of the CNC system, all over the country's marketing network, service agencies, for domestic and foreign customers to provide first-class products and services tailored.
Adhere to the "market oriented", the headquarters of the market with many provincial and municipal offices, the market network throughout the country.
Optimize the management process, close to customer needs, to help ensure the normal use of products.
One, under the condition of normal use of the user:
The company's products from the date of delivery, 12 months, the product is damaged or can not be normal use, the company is responsible for free repair or replacement.
Two, such as the following reasons caused by the failure, in the warranty period is also done for compensation repair or replacement.
1 due to the use of errors, self modification and improper maintenance, etc.;
2 exceed the requirements of the standard
3 in the installation process, the occurrence of damage or improper use, as well as human damage, etc.:
4 in the earthquake, fire, lightning, abnormal voltage, other natural disasters and other causes of the two disasters.
Three, when the product failure:
Whether the user is a supplier or the company's after-sales service sector will be satisfied with the answer, for the customer to reflect the problem, we will be in half a working day to reply, for the need to address the situation, the city 12 hours after the 24 hours to reach the scene service. Products in the warranty period, due to the problem caused by the company's manufacturers, defects as a free repair or replacement.
Four, the product exceeds the guarantee period:
Such as products more than the warranty period in the case of normal use, as a paid repair, repair can not be normal use, as a paid replacement.
Service hotline: 400-029-1370 +86-29-33663878